Bajimet FAQ — Frequently Asked Questions & Answers

Withdrawals via bKash and Nagad are typically processed within 15 minutes to 1 hour. Bank transfers may take 2–4 business days. If your KYC verification is still pending, your first withdrawal may take longer. Slight delays may occur during peak hours.

Minimum withdrawal: ৳500. Maximum withdrawal limits vary by method. bKash allows up to ৳25,000 per day, Nagad up to ৳50,000. Higher amounts can be withdrawn via bank transfer. VIP members have higher limits.

First, wait 15–30 minutes. If it still hasn't arrived, contact the support team with your Transaction ID (TrxID). You can find the TrxID in your bKash SMS. Issues sent directly via live chat are typically resolved within 15 minutes.

Bajimet does not charge any deposit fees. However, payment gateways such as bKash and Nagad may apply their own charges. Withdrawals are generally free of charge. Check the deposit page for specific fee information.

Bajimet currently supports mobile banking (bKash, Nagad, Rocket) and bank transfer for users in Bangladesh. Crypto payment options are in development. Members will be notified as new payment methods are added.

Common reasons for withdrawal cancellations include: incomplete KYC, unmet bonus wagering requirements, incorrect payment details, or an issue with your account. Contact our support team to find out the exact reason.

For security reasons, it is generally recommended to withdraw using the same method you deposited with. If that is not possible, contact the support team and they will arrange an alternative.

Deposit limits vary by payment method. Regular members are subject to daily deposit caps. You can set your own deposit limit through the Responsible Gaming tools. VIP members enjoy higher limits.

A wagering requirement means you must place bets worth a specified multiple of your bonus amount before you can withdraw it. For example: a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. This is in place to prevent bonus abuse.

Yes, through Bajimet's referral program, you earn a bonus when someone registers and makes their first deposit using your referral code. To learn about the referral bonus amount and terms, Promotions page See.

Bonus validity typically ranges from 7 to 30 days, depending on the bonus type. Any unused bonus will be automatically cancelled once it expires. Try to complete your wagering requirements as soon as possible after receiving a bonus.

Yes, Bajimet offers weekly and monthly cashback deals. A set percentage of your losses is returned as cashback. VIP members receive higher cashback rates. To see the latest offers, Promotions page visit here.

Yes, Bajimet has a daily loyalty bonus program. You earn small bonuses each day you log in, and logging in on consecutive days gives you the chance to win bigger rewards. These bonuses are added automatically.

If you'd prefer not to claim a bonus, simply select the "Deposit without bonus" option at the time of deposit. If a bonus has already been added and you haven't started wagering yet, contact support to request its removal.

Yes, live betting is fully active on Bajimet. Odds are updated in real time while a match is in progress and you can place bets as the action unfolds. You'll also have access to live scorecards and statistics. The widest range of live markets is available for cricket and football.

Once a bet is confirmed, it generally cannot be cancelled. However, if the "Cash Out" option is available immediately after placing your bet, you can use it to get a partial or full return. If a match is cancelled or abandoned, your stake will be refunded.

The minimum bet amount at Bajimet is generally ৳10 to ৳50 — may vary by market. This allows new members to get started with lower risk and build their experience.

Yes, Bajimet's Live Casino section lets you play baccarat, blackjack, roulette, and poker with real dealers. High-definition video streaming delivers an authentic casino experience. To explore popular games, Popular Games page visit here.

Yes, Bajimet supports three odds formats — Decimal, Fractional, and American. Set your preferred format in Account Settings. Decimal format is the most straightforward option for Bangladeshi members.

Yes, accumulator and parlay bets are supported on Bajimet. You can combine multiple events into a single bet and multiply the odds, significantly increasing your potential winnings. Keep in mind, however, that if any one selection is wrong, the entire bet is lost.

The cash-out feature lets you take a partial or full return on your bet before the match ends. Lock in your winnings when you're ahead, or cut your losses before the final result. This feature may not be available on all markets.

Yes, Bajimet stores your information with SSL encryption. Your data is never shared with third parties. To learn more, Privacy Policy read the page.

Log In → Profile → Security Settings → "Two-Factor Authentication" → Enable. You will receive an OTP on your mobile with every login. This significantly increases the security of your account.

Bajimet will never ask for your password, OTP, or banking details via SMS or email. If you receive a suspicious message, do not click on it — report it to support@bajimet.com. Only use the official website bajimet.com.

Go to Profile → Security → "Active Sessions" to see how many devices are currently logged in. To log out of any unrecognized device, click the "End All Sessions" button.

Bajimet collects analytics data to improve the platform. Your personal information is never sold to third parties. For full details on cookies and data collection, please Privacy Policy read more.

VIP points can be redeemed for cash bonuses, free bets, and special rewards. They also count towards advancing to a higher VIP tier. To redeem your points, head to the VIP dashboard.

Bajimet VIP has 7 tiers: Bronze, Silver, Gold, Platinum, Diamond, Elite, and Legend. Benefits increase at every tier. At the Legend level, you get a personal manager, higher withdrawal limits, and invitations to exclusive events.

VIP tier reviews are typically conducted on a monthly or quarterly basis. Failing to maintain the required points within a given period may result in a tier downgrade. That said, the conditions for retaining your tier are fairly straightforward. For more details VIP page. available.

From Diamond tier and above, you'll be assigned a dedicated account manager who will handle all your queries with priority, provide exclusive offers, and give you a direct line of communication.

Email support@bajimet.com with a detailed description of your complaint. Include your account number, the date of the issue, and a full explanation. Bajimet aims to send an initial response within 72 hours.

The Bajimet app is available for both Android and iOS. Download the APK from the official website, or Help Center Read the installation guide on the page. Do not download from any third-party sites.

Clear your browser cache and try again. If you're not using a VPN, try enabling one. If the issue persists, use the mobile app. Brief disruptions may occur during maintenance — these are typically resolved within 1–2 hours.

Bajimet support is available in both Bangla and English. We prioritise Bangla-language support for our Bangladeshi members — simply write to us in Bangla on live chat and you'll receive a reply in Bangla.